Terms and Conditions

Terms of Use & Customer Guidelines

By accessing or using the Afra Roukesh Shomal Amol website or purchasing our products, you agree to the following rules and conditions:

1. Product Availability & Orders
All product listings are subject to availability. Orders placed through our website or by direct contact will be confirmed based on stock and production capacity.

2. Pricing & Payment
Prices are subject to change without prior notice. Final quotations are provided based on project requirements. Payment terms will be specified in the official invoice or agreement.

3. Returns & Quality Claims
All goods are inspected before dispatch. Any claims regarding quality or defects must be submitted in writing within 3 days of receipt. Returns are only accepted for verified quality issues and under agreed terms.

4. Intellectual Property
All website content, including logos, product descriptions, and images, is the intellectual property of Afra Roukesh and may not be reused or reproduced without written permission.

5. Privacy and Data Protection
Customer data is handled securely and in accordance with our Privacy Policy.

6. Dispute Resolution
In case of disputes, the matter will be resolved according to the laws of the Islamic Republic of Iran.